A host of opportunities an introduction to hospitality management

Synopsis

This well-written volume is designed to introduce readers to the breadth of the hospitality industry and cultivate their enthusiasm for delivering superior service in all areas of hospitality. Covering resorts, restaurants, attractions, cruise ships and bed and breakfasts, the book emphasizes the importance of teamwork, personal excellence and personal ethics in creating hospitality experiences that guests will remember. The book presents a focus on the essence and scope of the hospitality industry, as well as ethics and career options within travel and tourism, lodging, food and beverage and operations. For individuals interested in gaining insight into the hospitality industry.