Interpersonal communication everyday encounters /

Synopsis

This best-selling book by a leading voice in the field offers a distinct alternative to existing books for the introduction to interpersonal communication. This theoretically unified but pragmatic introduction to the concepts, principles, and skills of interpersonal communication in a multicultural society. This book consistently integrates ethics and issues of social diversity into coverage of both discussions and mastery of skills, and it shows how interpersonal communication theory and skills pertain to readers' daily encounters with others.