Image for Best Practices - Difficult People

Best Practices - Difficult People

Working Effectively with Prickly Bosses Coworkers and Clients

Best Practices Ser.

by John J. Hoover; John Hoover


Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier.Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.

Learn to:

  • Recognize why and when people act out
  • Identify different types of difficult people
  • Cope with difficult behavior
  • Get the most out of trouble employees
  • Nurture a harmonious work environment

The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.

Available format(s):

Classic Audio

Log in to read

What's an Audio Format

Book Information

Copyright year 2007
ISBN-13 9780061145599
ISBN-10 0061145599
Class Copyright
Publisher HarperCollins Publishers
File Size 0 MB
Number of Pages 160
Shelf No. JA546