For undergraduate- and graduate-level (MBA) courses in Collective Bargaining and Employee Relations. Providing students with a realistic picture of actual collective bargaining and labor relations situations drawn from the authors considerable experiences, this distinctively up-to-date introduction contains separate chapters on benefits, wage issues, discrimination laws, and international labor relations, and integrates many recent examples throughout to support discussions. NEW - Global boxed information. Labor News sections. Tips from experts and labor profiles. Examples from labor contracts and hearings. Loaded with experimental exercises.