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Frequently Asked Questions
General
How do I download my audiobooks to other DAISY devices?
Please follow the steps below to download our audiobooks to your authorized DAISY
Make sure your device is authorized to play Learning Ally audiobooks. If it is not authorized, visit Authorize a DAISY Player.
Make sure to add books to your bookshelf at http://www.LearningAlly.org
Go to My Bookshelf
Click Continue under I’m ready to listen to my audiobooks
Click Choose a Device under How to listen
Select Advanced Users Download .Zip
Click Continue
Click Done
Now, next to each title there will be a Download .zip link
Click on that link to download the zip file of the book, which you can then copy these files into a folder on the device (SD card, flash drive, etc.) of your choice.
School Resources
User Guides & Documentation
Download our user guides and documentation.
How to Contact Us
Representatives are available at 800-221-4792 Monday through Friday, from 8:30am-6:00pm ET.
Email: customercare@LearningAlly.org · Fax: 609-751-5263
If you have any questions on accessibility or the use of screen readers with our products or services, please email us at bvidialogue@LearningAlly.org.
Mailing Address: Learning Ally, 20 Roszel Rd. Princeton, NJ 08540