Every child is a reader. But some need an ally.

The Learning Ally Audiobook Solution is a proven accommodation reserved for people with reading-based learning differences like dyslexia. Eligibility for the Learning Ally Audiobook Solution can be determined by a professional who has experience identifying whether an individual exhibits a specific skill deficit, disability or condition. Qualified Educators can determine eligibility through assessments, observations and review of student work. Individuals do not need an IEP or 504 in order to qualify. There is no expiration date on qualification once provided by a professional.

Learning Ally is able to offer our human-read audio textbooks and literature titles under a special provision of the U.S. Copyright law (17 U.S.C. § 121, et seq., Marrakesh exemption). To be eligible to receive our solution under this special provision, a person’s reading or perceptual deficit or disability needs to be determined by a Qualified Educator or Qualified Evaluator with experience making such determinations.

Log into http://www.LearningAlly.org with your parent log in information
Navigate to where it says "Manage Child" and click "Edit Child".
Type the new username
Type the new password
Click Save

As a member, you have the option to set your account to auto or manual renewal. At time of purchase you are defaulted to auto renewal.

1. Log in to http://www.learningally.org using your username and password.
   Note: If you are a parent renewing for a child, please log in using your Parent Account credentials.
2. Once logged in, click your name in the top right corner.
3. Click My Account.
4. On the Account Summary page, click Renewal and Billing.
5. Under Membership Type & Renewal → Billing Preference, select either Auto or Manual, then click Save. If needed, under Available Payment Methods, click Add New Payment Method.
6. Click Renew Membership to proceed through the registration renewal process and submit your payment.

Browser Tip: For the best experience when processing your payment, we recommend using Google Chrome or Mozilla Firefox.

When you sign up for a membership with Learning Ally you have immediate access to 3 audiobooks of your choice until proof of eligibility is confirmed. As soon as we confirm proof of eligibility you will have unlimited access to our full library.

In order to update your account for unlimited audiobook access we must confirm proof of eligibility within 30 days of registration. If proof of eligibility is not received within 30 days your account will be placed on hold until you can provide it.

The reason we provide you with the initial 3 audiobooks is because we have a 30 day refund policy, as outlined in our terms of service. So, if you are not satisfied you can call to cancel and receive a full refund prior to submitting your documentation.

If you have already submitted proof of eligibility and are still receiving a “Limit Reached” error message, please contact Customer Care by phone at 800.221.4792 for additional assistance.

Learning Ally understands how many people with reading deficits, visual impairments or other physical disabilities outside the United States might be interested in membership. However, Learning Ally is not offering membership outside the United States for non-U.S. citizens at this time. With the adoption of the Marrakesh Treaty to Facilitate Access to Published Works for Persons Who Are Blind, Visually Impaired or Otherwise Print Disabled Learning Ally is working on making our services available outside the U.S. Please check back periodically to see when we expand to your region.

We are sorry for any inconvenience this may cause you. Please contact our Customer Care department with any questions, or for additional information. We can be reached at customercare@LearningAlly.org or by calling 800.221.4792.

The Learning Ally Audiobook Solution is a proven multi-sensory reading accommodation for individuals who meet one of the following eligibility categories:

1. Reading Deficit
A reading deficit is determined by a student’s need for a reading accommodation due to challenges with decoding, fluency, and/or comprehension that prevent them from accessing content at the same level as their peers. An IEP or 504 Plan is not required for eligibility.

2. Blind or Visually Impaired
Individuals who are blind or have a visual impairment that prevents or significantly limits their ability to read standard printed materials may qualify. This includes individuals whose visual acuity is 20/200 or less in the better eye with correction, or whose visual field is substantially restricted.

3. Physical Disability
Students who have a physical impairment that prevents them from reading standard print—such as an inability to hold a book or turn pages—may qualify. Examples include conditions such as Cerebral Palsy, Multiple Sclerosis, or Muscular Dystrophy.

Eligibility may be determined by an educator or other qualified professional with experience identifying reading deficits, visual impairments, blindness, or physical disabilities. Determinations may be based on classroom observations, student work samples, and informal or formal assessments.

Conditions such as ADD/ADHD, autism, intellectual disabilities, emotional disturbance, or other health impairments do not independently qualify a student for Learning Ally services. However, students with these conditions may be eligible if they also have a qualifying reading deficit, visual impairment, blindness, or physical disability.

Individuals with temporary conditions that prevent access to standard print may also be eligible for services for the duration of the condition, as determined by a qualified educator or professional.

Learning Ally requires eligibility determinations to ensure that access to its accessible audiobook collection is provided in accordance with applicable accessibility guidelines, eligibility requirements, and Terms of Service.

Each year, Learning Ally offers two endowed scholarship awards for outstanding students with print and learning disabilities. The recipients of these awards are role models of success and inspiration to students throughout the country. Read more about our scholarship winners here!

No, Learning Ally audiobooks are not currently compatible with Kindle E-readers or Fire tablets. Please view our system requirements for more information on device compatibility.

In order to update your account please use the instructions below:

Log in to http://www.learningally.org with your username & password. If you have a Parent Household account, you must login using your Parent Account username and password.
Once logged in, click your name in the top right corner
Click My Account

On the Account Summary page you will see 6 options:

Account Summary: This section shows you the status of your membership

Contact Information: This section lists your current contact information and allows you to make changes to crucial information such as: e-mail address, mailing address and phone number

Renewal and Billing: This section lists your current saved Credit Card information as well as your membership renewal preference; you can be set up for auto-renewal or manual. This section may also be used to process a renewal payment online if your account is not set up for automatic renewal or to set up a new payment method.

Order History: This section shows you the payments that have been processed from your account since your membership has been active.

Change Password: This section is in case you need to update the password for your parent/adult membership. Note: you will need to know your current password to make the changes.

Cancel Account: This section lists our phone number to call to cancel and provide your cancellation reason.
Select the option for what you need to update, edit the information, enter the correct information and save

When using our website, it is recommended to use Google Chrome or Mozilla Firefox as your browser as they work better with our website.

If your account is on hold, it’s most often because a renewal payment is overdue. Other possible reasons include a failed payment method or required account verification. Check your email for any notices about the hold (including your spam or junk mail folder,) then review the Billing or Account alerts for specific instructions. If you don’t see clear instructions or can’t resolve the issue online, contact Customer Care at 800-221-4792 or customercare@learningally.org.