21st - century etiquette : Charlotte Ford's guide to manners for the modern age

What's the proper way to address a business correspondent in an email? Is it inappropriate to leave a message of condolence on an answering machine? Is it a social faux pas to make a cellular phone call on a commuter train? With the dawn of the electronic age, the old rules of etiquette are changing faster than the speed of light. In "21st-Century Etiquette," Charlotte Ford takes the mystery out of modern manners. Never stuffy and always direct, she offers reliable advice for every area of contemporary life including: Cell phone civilityDating and the single lifeModern marriages and alternative lifestylesPropriety in the workplaceDressing for all occasionsCorrespondence including letters, invitations, and condolence cardsHandling divorce, illness, and other of life's challenges and much morePeppered with personal essays from some of today's most poised and successful communicators, including Cokie Roberts and Helen Gurley Brown, as well as quizzes and fascinating anecdotes that compare manners of this century to those of the last, "21st-Century Etiquette" is the most complete and readable book of manners available. This immensely useful book is sure to be the classic guide for a brand-new century of civility.