Supervision : diversity and teams in the workplace

Synopsis

A contemporary survival guide for future managers, this #1 " how-to" book on supervision explores the basic principles of management--planning, organizing, staffing, leading, and controlling people and operations--with a strong emphasis on their application to real on-the-job situations. Avoiding confusing jargon, it talks to learners one supervisor to another--discussing the specific tools of supervision in detail (explaining which tool is right for each task), and focusing on the development of strong interpersonal skills and on supervising a diverse workforce and teams. It comes completely updated with new examples and fresh insight into a variety of dynamic issues affecting management today. Examples are taken from well-known U.S. and international companies such as General Electric, Honda America, Harley-Davidson, Motorola, GM, Bell South, and Merrill Lynch. For anyone contemplating a career in management.