Careers at Learning Ally

Join us and help make reading accessible for all

photo of the learning ally team

As Learning Ally employees: We understand that people learn differently, and are committed to helping individuals with a visual disability or learning differences achieve their full potential.

We are proud to say that:

  • we play a role in the educational and personal success of our members
  • our collection of human-read audiobooks and literature titles is the largest in the world
  • our parent support services are a valuable and expert resource
  • our professional development gives educators strategies that immediately impact their classroom
  • we continually evolve and expand our range of products and services
  • we work hard to ensure our member experience is exemplary

Current Job Opportunities

Email Resume and Cover Letter

VP, People and Culture, Princeton, NJ

Position: VP, People and Culture

Location: Princeton, NJ

Department: Human Resources

Reports to: Chief Operating Officer

Purpose of the Position: Provide strategic people and culture leadership to the organization, partnering with the executive team to develop a culture focused on growth, innovation and collaboration and champion culture change across the organization. Ensure the right people with the right skills are in the right roles, and provide development opportunities for internal and external talent to succeed and positively contribute to the success of the organization and the students we serve.  

Lead and oversee all organizational development strategies, in support of the organization business plan, and the implementation of human resources policies, programs and services including recruitment, selection, retention, legal compliance, employee development and succession, benefits, payroll, and relations, plus employment practices and procedures, performance management, employee communications, facilities, real estate and events.  

Provide guidance and support to the National Board of Directors, Human Resources. 

Primary Position Objectives:

  1. Establish and implement HR plans and strategies to achieve Learning Ally’s mission and goals.
  2. Lead by example and infuse passion into the culture by reinforcing a value system that supports the Learning Ally mission.  Drive teamwork, cross-functional collaboration, transparency, and camaraderie. Embody the Learning Ally Mission and Values and demand the same from others.
  3. Partner with the Core Leadership team to build a culture of innovation, collaboration and growth.
  4. Lead the end to end performance management process including the alignment and communication of organizational goals, departmental priorities and individual performance expectations.
  5. Lead the HR team in developing comprehensive talent acquisition, on-boarding, people development, succession planning, performance management, employee engagement and compensation and benefit programs that meet the human capital needs of organization to a achieve its strategic goals. 
  6. Lead the HR team in delivering high quality day-to-day employee relations, compliance and payroll administration.
  7. Develop a skilled and effective HR team by providing strong direction, excellent communication and clear accountabilities to and among staff, volunteers, consultants and the community.
  8. Develop and implement a comprehensive talent development strategy that builds high performing teams and builds the Learning Ally brand awareness in the recruitment marketplace as a place people want to work.
  9. Maintain current knowledge and understanding of regulations, industry trends, current practices, and applicable laws regarding human resources.  Continually assess the competitiveness of HR programs and practices against comparable organizations within appropriate financial guidelines.
  10. Provide staff leadership to the HR Committee of the National Board of Directors by facilitating meetings, developing agendas with the Chair, coordinating staff participation, communicating with members and maintaining records.
  11. In conjunction with CFO, plan and recommend annual HR budget. Manage expenditures and report on budget variances.
  12. Participate in other Learning Ally activities as required to achieve organizational goals.

Job Requirements

Education

Bachelor’s Degree required; Master’s Degree preferred.

Work experience

Minimum of 10-15 years of progressive Human Resources experience
Demonstrated experience driving transformative culture change
Experience with start-up venture a plus
Minimum of 5-7 years providing leadership and management to a team of professionals 

Specific Skills/Knowledge

Excellent leadership, organizational, and managerial skills
Proven experience in managing developing, coaching and motivating staff
Ability to foster an environment of positive teamwork, inspire staff and help them succeed
Demonstrated results in driving culture change and engagement

Expert experience with:

  • talent acquisition, professional networking
  • managing compensation and benefits plans and third party vendors
  • compensation program development and management
  • designing and developing training programs and processes
  • managing corporate and employee communication programs

Highly motivated, innovative and creative
Ability to manage multiple priorities in a fast paced environment
Outstanding interpersonal and communication skills
Strong collaboration skills to facilitate group success
Outstanding problem-solving and critical thinking abilities
Delivers exceptional internal and external customer service

% Travel

10% Travel


School Success

Our sales, implementation, training, & professional development teams.


Human Resources

Our Human Resources team

HR, Benefits Generalist – Princeton, NJ

Position: HR, Benefits Generalist

Department: Human Resources

Location: Princeton, New Jersey

Reports to: VP, People and Culture

Purpose of the Position: : The Human Resources Benefits Generalist assists with the administration of the day-to- day operations of the human resources functions and duties. The HR Benefits Generalist carries out responsibilities in some or all of the following functional areas: employee welfare benefits, payroll administration, HRIS, recruitment and employment.

Primary Position Objectives:

Benefits

  • Research employee benefit plans and vendors to identify those that present the best value, recommend and implement benefit programs to be presented to senior management.
  • Document, and maintain administrative procedures for assigned benefit and payroll processes. Ensure compliance with applicable government regulations. Coordinate with Finance and vendors audits of Benefits programs according to established protocols.
  • Coordinate daily benefit processing. Implement and maintain Group Benefits databases and records. Prepare regular benefit reports extracting data from the database. Provide the technical support, test system functionality and work with end users to provide system support and troubleshoot system problems.
  • Oversee maintenance of employee benefits files
  • Analyze current benefit plans, evaluating the usage, services, coverage, effectiveness, cost, plan experience, and competitive trends in benefits programs and identify Learning Ally’s stance. Research and design wellness initiatives for implementation across the organization.
  • Review both short and long range cost estimates/projections and relevant statistical trends. Complete benefit surveys and review information obtained from the results. Analyze complex benefit information. Forecast trends and assist with future benefit designs.
  • Assist in the management of the benefit plan renewal process. Negotiate with vendor or administrator for renewal to find the best possible plan design or benefit cost changes. Contacts and informs brokers and vendors to initiate renewal process.
  • Develop communication tools to enhance understanding of Learning Ally’s benefits package. Design and distribute materials for benefit orientations, open enrollment, health fairs and summary plan descriptions. Create and conduct presentations using audiovisual tools including GoTo Meeting/Training, PowerPoint and videos as necessary.
  • Notifies employee population of any changes/updates to Benefits processing including, attendance records, tax changes, etc.

Payroll Support and HRIS

  • Support the administration of the organization’s payroll by partnering with the Accounting team. Supply accurate information to Accounting in the following areas (but not limited to): calculating, processing, issuing, and maintaining data related to support production of employee paychecks, statements of earnings and deductions, tracking paid time off (PTO) administering tax filing through ADP for Federal Income Tax, FICA, state Income Tax as well as SDI and SUI; and ensuring all payroll deductions are remitted to the appropriate agencies.
  • Updates employee payroll records. Responsible for notifying employee population of any required changes including updates to Payroll processing, attendance records, tax changes etc. Partners with Finance and vendors to ensure notifications have been made in an efficient and timely manner.
  • Serve as primary contact for HRIS, vendors and third party administrators. Coordinate transfer of data to external contacts for services, premiums and plan administration. Work effectively to make sure the HRIS information is accurate and runs smoothly. Investigate discrepancies and provide information in non-routine situations. Partners with Finance and vendors audits of Payroll programs according to established protocols.

Recruiting

  • Develop and execute recruiting plans. Supports administration of Job Requirements to create job postings and identifies advertising opportunities appropriate to specific needs of each position.
  • Manages the recruiting function from job requisition through employee orientation to include: writing job posting, identifying and utilizing appropriate advertising opportunities, screening and interviewing candidates, conducting background checks and structuring and executing job offer.
  • Oversees contract administration for Social Network Recruitment vendors and various Advert Posting sites.

Compensation

  • Document, and maintain administrative procedures for sound and competitive compensation administration. Ensure compliance with applicable government regulations.
  • When partnering with hiring management, develop salary recommendations for position offers, promotional adjustments and organizational merit plans when called upon. Research salary market conditions to establish a sound data to support organizational grading matrix when making salary decisions.
  • Partner with Finance department for audits of organizational Pay data according to established protocols. Brief and update VP of People & Culture.

Other

  • At the request of the VP of People and Culture, participates in other Learning Ally activities required to achieve the Human Resources and organizational goals.

Skills and Education Required:

  • Bachelor’s Degree in human resources or a related field with at least 2 to 4 years of human resources experience, with concentration in employee benefits
  • Alternatively, holding an MBA degree in Human Resources or Employee Welfare Benefits Administration or Insurance Finance with 6 months to 2 years practical experience (this can include practical HR internship experience)

Further Desired Experience

  • Excellent computer skills, knowledge of HRIS and payroll software (ADP preferred)
  • Knowledge of ERISA, COBRA, FSA, HIPAA, and benefits related IRS regulation required
  • Knowledge of multi state payroll related regulations required
  • General knowledge of Recruiting, Administration, Compensation and past exposure to Human Resources Information systems
  • Effective oral and written communication skills
  • General knowledge of various employment laws and practices
  • Excellent interpersonal skills
  • Skills in database management and record keeping
  • Able to exhibit a high level of confidentiality
  • Excellent organizational skills
  • Must be able to identify and resolve problems in a timely manner
  • Must be able to gather and analyze information skillfully
  • Must be able to handle multiple tasks simultaneously

Inside Sales Representative – Princeton, NJ

Position: Inside Sales Representative (ISR)

Department: Education Solutions

Location: Princeton, New Jersey

Reports to: VP Sales

Job Description: : The ISR position is directly responsible for selling Learning Ally’s memberships to assist students that have difficulty with the printed word. This includes the world’s largest collection of human-narrated audio textbooks and literature as well as solutions, support and community for parents, teachers and students. Learning Ally’s targets the K-12 special education market.

The ISR is also responsible for qualifying prospects and existing customers to determine their need and interest level in Learning Ally’s services. This individual will have a track record of exceeding sales quotas in an ISR position. Methods of customer contact will be inbound and outbound phone, fax, Join.me, and e-mail.

Responsibilities:

  • Receive inbound calls from customers and prospects to close revenue.
  • Outbound calling of customers and prospects to close revenue.
  • Utilize social media vehicles to access specific individuals in a prospect/customer’s buying process.
  • Qualify prospects using a defined Sales Process.
  • Assess prospect’s needs and recommend most suitable membership and service offering.
  • Evaluate Learning Ally’s service offering against customer’s need, budget and competitors’ offerings.
  • Utilize NetSuite to manage day-to-day activities and update management of such activity through system generated activity reports.
  • Process all membership registrations and service orders accurately pursuant to Learning Ally’s service policies and procedures.
  • Demonstrate a working knowledge of all of Learning Ally’s services and sales tools.
  • Meet or exceed management defined activity and revenue goals.
  • Demonstrate focused daily activity.

Skills/Qualifications:

  • Minimum of 2-3 years proven inside sales/telesales experience with a minimum $500K annual quota.
  • Education market sales experience preferred.
  • Demonstrated record of success in a goal oriented, highly accountable environment.
  • Telephone cold calling experience required (minimum of 50 to 75 dials per day).
  • Demonstrable knowledge of social selling.
  • Superior telephone skills, excellent verbal and written communication skills.
  • Ability to work effectively as part of a team.
  • Demonstrable computer knowledge required.
  • Bachelor’s degree preferred.

% Travel

No travel is required

Work Conditions:

This job operates in a professional office environment and on the road within the local region. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.



Internships

Learning Ally’s Internship Program is designed to provide experience solving relevant problems that directly impact our ability to better serve our members. Interns are provided with a problem statement and guidelines on how to solve. From there, they exercise initiative in applying their own creativity, technical skills, and perspective in finding the solution. Along the way they are provided with guidance from our management team but largely self-manage their own progress. Our internship projects are deliberately designed to maximize the learning experience for our interns while also producing output that benefits our members.

In prior years, Learning Ally interns have led solutions focused on:

  • Qualitative research to better understand the attitudes and needs of K-12 students who struggle to read and the role human audio vs synthetic audio can play in reading
  • Quantitative analysis to understand the reading behaviors of our students, and also track the correlation between their engagement and performance on state summative assessment reading benchmarks
  • Development of improvements to the technology powering Learning Ally audiobooks, and optimizing the ability for our narrators and studios to produce 5,000 titles per year
"My internship at Learning Ally has been a tremendous growth experience. Not only have I learned what kind of career I would like to pursue within my field, but I learned the best business practices that cannot be found within the classroom. Between my supervisor, Learning Ally staff, and others in the community, I have learned more about project management, systems analyses, and working with teams inside and outside the business. I am so grateful to have gained the knowledge and experience that I have through this internship, and would highly recommend Learning Ally to anyone and everyone." - E Mortenson, Technology Internship, 2016

Current Internships

We have a number of internship opportunities available where interns are asked to engage for a minimum of four months and be available for at least 15 hours per week. All internship programs are based out of our Princeton, NJ headquarters.

How to Apply for Employment and Intern Opportunities

We welcome your résumés and cover letters for any of our career and intern opportunities. Interested applicants should contact us at: The Human Resources Department Learning Ally, Inc. 20 Roszel Road Princeton, NJ 08540 E-mail employment@LearningAlly.org

Learning Ally is an Equal Opportunity Employer

Working for Learning Ally

Benefits

As a Learning Ally employee, you know you are part of an organization that positively impacts the lives of others. Our thank you letters and success stories are a testament to what we do and inspire us to achieve more.

You will also be working for a non-profit organization that is driving change and is results-oriented to achieve its mission.

To attract and retain the best-of-the-best, we believe in providing our employees with a range of work options and company-sponsored benefits. Depending on your eligibility, benefits include:

  • Medical, dental and vision benefits
  • Life and accident insurance
  • Paid time off (vacation, sick, personal)
  • Paid Holidays (including a week at the end of the year when most Learning Ally offices close)
  • Short and long-term disability insurance
  • Dependent care flexible spending account
  • Health care flexible spending account
  • Employee assistance program
  • Peer awarded incentive program
  • Service award program
  • Bereavement Leave
  • Pet Insurance
  • Credit Union membership
  • Community Service Program

Our Culture

We have a strong commitment to our mission. We are mindful of our long history, and based on our success, have the motivation to meet and exceed our current and future members’ needs.

We approach challenges and opportunities with an open mind, and question the status quo – believing there is always room for improvement. We recognize that by being bold and innovative we risk making mistakes, and together, we ensure that we learn from our experience, make better future decisions, and celebrate our successes.

We encourage and support a culture of learning, strong relationships built upon respect, and excellent internal and external customer service. Our employee engagement and performance program embeds these behaviors into our daily activities and helps us achieve and measure our accomplishments and explore our potential.

In fostering this culture, we ensure that everything we do helps parents, teachers and students learn and thrive.

Culture Statement

We take ownership of our actions and are accountable for our work. We take pride in our achievements and understand the impact they have on us and others.

We enjoy what we do and collaborate to provide our community and each other with exceptional service, partnerships, and insight for individual and collective success.

We are open and honest in our communications, act with a sense of urgency, and inspire each other to be creative and discover new and original ways to deliver timely and efficient solutions that significantly impact our mission.

We are respectful toward one another, have high integrity, and earn each other’s trust.